Frequently Asked Questions
These are answers to some of the more frequently asked questions that we get from potential customers. If you have additional questions not answered below, please do not hesitate to contact us and ask.
I placed my order yesterday and it didn't ship yet?
We ship on the next Monday or Tuesday after your order is placed. So its possible your order will not ship for 5 or 6 days depending on when you place your order. Shipping could be delayed due to cold weather.
Do you ship to CA?
Unfortunately we cannot ship to California because of California laws prohibiting shipping citrus in, from out of state.
- You have a greenhouse in FL but you can't ship to FL?
That is correct, we do have a greenhouse located in Florida. That greenhouse does not grow the varieties we have listed on our website so we do not ship from that location. Our website varieties ship from our Georgia greenhouses so due to Florida citrus laws prohibiting shipping in citrus from out of state.. we cannot ship to Florida.
- Where else can't you ship?
We do not ship to AZ, CA, FL, HI, LA, TX
- Can I pre-order trees / Can I pay now and you ship in the spring?
We don't allow pre-order of trees. When an order is placed we will ship the order that next week unless weather prohibits us from doing so. If weather gets in the way of shipping, we will ship orders the next week.
Are your trees grafted?
Yes all of our citrus trees are grafted unless unless otherwise noted.
What rootstock are your varieties grafted to?
We use a variety of rootstock that vary per variety but has been selected for best reliability, and best attributes for that variety. Some of the rootstock we use is Rich 16-6, Carrizo, Rubidoux, and 942.
What kind of pots do your trees ship in?
Our trees grow and then ship in 4" x 4" x 13.5" Tall Tree Pots. We choose to grow and ship in these larger containers because we believe it allows us to provide our customers with a healthier tree. While its true that we could use smaller 2" x 2" x 8" pots and increase productivity per sq ft and possible slightly less shipping fees but we believe the health and quality of the tree delivered to our customer matters more.
What should I do when my trees arrive?
Unbox your trees as soon as they arrive. We use 2 types of soil, a fast drying soil and a slow drying soil, both of which are high quality soils that should not be removed from the trees roots. If you are going to repot your tree, use a pot that is at least 14" deep. Carefully remove the pot from the tree, without disturbing the soil add your preferred potting mix around the existing soil. Fill pot almost to the top but do not plant the tree any deeper than it was originally planted.